The challenge
Cho Ray is a major tertiary hospital with a very large workforce working shifts across many departments. Issuing hundreds of uniform shirts to the right person in the right size, without interrupting clinical work, required the delivery to be organised before anything left the atelier.
Requirements
- Sky-blue shirts matched across men and women.
- Issued to the right person in the right size at their workplace.
- Fit checked on the spot, with any shirt needing adjustment logged.
- Adjustments completed in a follow-up round, with nothing missed.
Solution
- Each shirt bagged and labelled per person before leaving the atelier.
- The Mon Amie team brought hundreds of shirts to the office and handed them out in the workspace.
- Staff tried them on the spot while our tailors checked shoulders and sleeves and logged any that needed adjusting.
- Logged shirts completed in the next round; three years of free alterations.
Process
Each shirt was bagged and labelled per person, so hand-out happened right in the workspace.
Staff tried their shirts on the spot; our tailors checked shoulders and sleeves and logged any that needed adjusting.
Following Mon Amie's standard six steps: consultation → design & cloth → sample approval → individual measuring → production → delivery & three-year warranty. See the process →
Outcome
- Hundreds of shirts reached the right people through individual bagging and labelling.
- Adjustments identified on delivery day rather than through scattered feedback later.
- Hand-out completed in the workspace without disrupting shifts.
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