The challenge
The HCMC Youth Social Work Centre (Trung tâm Công tác Xã hội Thanh niên Thành phố) needed uniforms for its staff and volunteers: well turned out, yet young and approachable for an organisation that works in the community. The tailored suits had to reach the Centre's office, go to the right person, and be checked for fit at the moment of receipt.
Requirements
- Matching suits for men and women staff, smart but not stiff.
- Delivered to the Centre's office, issued per person against their measurement sheet.
- Tried on and adjusted at receipt.
- Hand-over signed for.
Solution
- Each set packed in its own Mon Amie garment bag with the recipient's measurement sheet.
- The Mon Amie team delivered to the Centre's office, issued the bags person by person and had everyone try on.
- Our tailor set shoulders, sleeves and lapels on each person to check the fit before sign-off.
- Signed for at the table; three years of free alterations for anything needing adjustment later.
Process
On delivery day, red Mon Amie garment bags were laid out on the table in the Centre's office, each with the recipient's measurement sheet. Staff collected their bag in turn and took out the jacket, trousers and shirt.
Each person, men and women alike, tried the dark suit on there and then; a Mon Amie colleague stood by to set the lapels, pull the shoulders into place, check sleeve length and button the jacket to judge the fit.
After the fitting, each person signed for their set in the book beside the bags.
Following Mon Amie's standard six steps: consultation → design & cloth → sample approval → individual measuring → production → delivery & three-year warranty. See the process →
Outcome
- The uniforms reached the Centre's office and were issued quickly thanks to per-person packing.
- Every suit tried on and adjusted in front of the tailor, rather than waiting for feedback later.
- Hand-over signed for by each staff member.
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